… of your message. I had to learn this lesson the hard way; when the messages I was giving people were too blunt, and in some ways, harsh. It was never my intention to make anyone feel bad; it was more to share my feedback and give them solutions. I eventually learned that there’s a better way to achieve what I was setting out to do. I think it may have been from Daniel and/or from mentors who shared with me that it’s all about delivery. “Delivery? Why beat around the bush or fluff it up?” I’d ask. “This will take me much longer…” The answer is that people like to hear constructive feedback mixed with positive feedback, and that at the end of the day, you want to make sure the person walks away understanding she/he has an area for growth, but also feels supported, appreciated, and empowered. There’s a lot to consider! Quickly I learned the sandwich approach; positive feedback, constructive feedback, positive feedback. Easy, right? It can be; I’m still learning how to smooth out the different sections when communicating with someone. Another approach that’s worked for me is delivering constructive feedback from the heart. To approach someone with compassion, honesty, and humility (I’m not perfect; I have been there before; and I too am still growing). I try my best to let the person know that I’m there for them and the feedback I am offering is 1) my opinion/ perspective and 2) a part of developing yourself; everyone goes through it (as a way to normalize it). These approaches also tie in with the concept of responding versus reacting to someone. I will admit I am still growing in this area; I’m definitely not a natural at it. Thus, I will continue to observe how others phrase and approach delivering their messages to develop this part of me.
Do you have suggestions?